Vol. 4, No. 4, July 21, 2005 | To The Editor | Subscribe | Back Issues | MeasuresOfSuccess.com | Masthead | Advisory Board | Reprint Information |

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Can This Reputation
Be Saved?


The Medical Research Industry

A review was released recently showing that a third of major medical research studies of a drug or treatment published since 1990 have been subsequently found to have incorrect or exaggerated results. It really makes you wonder: If we can't trust medical research, then what research can we trust? One major solution would be greater transparency about who is funding research. This article points out the insidious relationship between drug manufacturers, researchers and the media. The reputation problem that the medical industry, and pharmaceutical manufacturers in particular, have is that public skepticism grows with every Vioxx crisis and every Sepracor scenario.


Proceedings of the 8th Annual International Public Relations Conference, 3/10-13, 2005 are now available. Just click here to download this 591 page .pdf file that includes all 77 papers. Yep, it's really big.


With A Bullet:
Last Month's Top Five Most Popular Articles:

(If these articles were subscriber-only in last month's issue, you will still need a subscription to read them.)

#1: How To Pick a Media Measurement Company That Fits Your Budget, Part 2
#2: Brainshark: PRtrak's Secret Marketing Tool
#3: Can You Estimate Opportunities To See For Wire Stories?
#4: How Effective Measurement Brought Home the Gold Quill
#5: "So, Do You Take Out Your Own Gall Bladder Too?"


Local News:
Up here in northern New England it's not all high tech PR measurement:
Weekly Reader Fires Editor Over Sex Charge
Man Arrested in Women's Outhouse tank
Local Under-Skirt Photography Activity


Trivia:
Average calories burned daily by sled dogs running in Alaska's annual Iditarod race: 10,000.
You're just as likely to die by falling out of bed as you are to get struck by lightning; each is a 1 in 2,000,000 chance.
Napoleon had a Bureau of Public Opinion, its function to create political trends according to the dictator's will.
Chinese is the oldest living language, dating back more than 4,000 years. 800 million people speak Chinese, more than any other language, and more than double the number speaking English.
sources: corsinet.com and trivia-library.com

 

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FEATURE ARTICLE
The Seven Early Warning Signs
of Bad Measurement

Beware these common measurement pitfalls
.
Not all measurement is good measurement. We've all seen bad research, even by those who ought to know better (just take a look at Can This Reputation Be Saved in this issue). But the smart accountable communicator knows how to catch common measurement flaws early in the process, before they're fatal to one's results -- or future employment. Like, for instance, cases in which what is being measured is irrelevant to those at the top, or when enough thought hasn't gone into the design of the measurement program. So here we offer seven critical warning signs to help you avoid a measurement system gone bad... (Want to read more? A single issue subscription is only $19.95!)

MEASUREMENT TOOLS
Hello? Hello? Is This Thing On?
Four easy ways to measure
the effectiveness of speaker programs.

We've had a number of inquiries lately on how to measure the effectiveness of speaker programs. I myself give at least a speech a month, and so this is a topic quite near and dear to my heart. There's nothing like standing barefoot at a security checkpoint to make you question the value of traveling for hours in order to speak for 20 minutes, costarring with a lovely meal of cardboard chicken and cheesecake. In order to prove my worth to myself (and my clients), we've developed several metrics that can help provide an answer... (Want to read more? A single issue subscription is only $19.95!)

PROFESSIONAL DEVELOPMENT
The Stages of Measurement Wisdom
What's your progress on the path
to measurement enlightenment?

All types of communicators travel the road to measurement wisdom, from dewey-eyed newbies to scholar gurus. Whether we're running errands for our boss or we're running to teach a research class, we're all making some kind of progress on the path to greater measurement knowledge. The Measurement Maven and the Measurement Menace (see below) are just two extremes on a spectrum of experience and responsibility. Where do you stand in our "Seven Stages of Measurement Mavitude?" (Want to read more? A single issue subscription is only $19.95!)

ASK THE EXPERTS
Who Handles The Measurement?
What department within an organization is best equipped to manage the measurement function?

If you were a new CEO coming into a company, who would you put in charge of PR measurement? Strategic Planning? Research? Corporate Communications? PR? The Agency? Marketing? We asked the experts... (Want to read more? A single issue subscription is only $19.95!)

BOOK REVIEW
A Short History of Modern Delusions
How some of the most popular myths of our times have grown from obscure concept to absolute truth.
Francis Wheen's book, "How Mumbo-Jumbo Conquered the World," could just as easily have been called, "Never Underestimate The Power Of PR." While it's not really about PR, the scenarios it describes are the ultimate PR case studies. Wheen gives a wonderful account of how some of the most popular myths of our times have grown from obscure concept to absolute truth in a few short years. Wheen's investigations scrutinize everyone from Margaret Thatcher to Jerry Falwell. He delves deep into history to find the patterns that created the willingness to believe these myths and shows us just how gullible we humans really are... (Want to read more? A single issue subscription is only $19.95!)

JIM MACNAMARA'S MEASURING UP
The Future of Measurement
Eliminated? Automated? Educated?
A few issues back, our publisher and measurement guru, Katie Paine, along with a number of leading experts, speculated on the future of PR measurement. And they haven't been alone; almost every discussion of measurement (of which there are many) has some theory on when, why and how this important function will finally come of age. The gist of arguments about the future of measurement seems to be that it will fall into one of several scenarios... (Want to read more? A single issue subscription is only $19.95!)

THE MEASUREMENT MAVEN AND MENACE
The Maven:
The Center for Media and Democracy
If we all paid attention to what these folks are recommending, the tattered reputation of public relations might actually be cured. On a daily basis they point up the conflicts of interest, lies and other flaws in societal institutions ranging from the pharmaceutical industry to the White House. Any news junkie worth his or her salt should be reading www.prwatch.com regularly... (Want to read more? A single issue subscription is only $19.95!)

The Menaces:
PR Firms That Neglect to Check
the Research Behind their Campaigns

A lot of PR programs promote new products or services based on STARTLING NEW research findings about those products or services. Unfortunately, many PR firms and people are more excited about doing the promotion than about making sure they really have something solid to promote in the first place. Doing good research is difficult, and even those that are supposed to be the best at it often make mistakes (see "Can This Reputation Be Saved" in this month's issue). But that is all the more reason for PR people to double- and triple-check their research and make sure that they are not basing an entire campaign on a flawed study... (Want to read more? A single issue subscription is only $19.95!)

MEASUREMENT INDUSTRY NEWS
Benchmarks

Including a brief review of PR Newswire's new MediaSense.
Also, CyberAlert launches CyberAlert 2/1, Medialink Announces Mediavision Searchable Video and Audio Service, and LexisNexis is perhaps in the measurement business... (Want to read more? A single issue subscription is only $19.95!)

"CARTOONS DRAWN ON THE BACK OF BUSINESS CARDS"
by hugh macleod

gapingvoid.com

© 2005 KDPaine & Partners LLC, all rights reserved.
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The Paine of Measurement
Memo to Congress: Stay Out of My Bedroom, Stay Out of My Business
The New Hampshire state motto is "Live Free or Die" and we've always been a bit more independent up here. Not that we're all libertarians mind you, we just don't think the government should play that big a role in our lives.
So it was particularly annoying to read that Fox lobbyists and Republican legislators are pushing a bill that would begin to regulate media research. The bill would require Nielsen ratings to check with an industry group before it made any changes in its technology or methodology. What are the long term implications? Will there come a day when Congress investigates our methodology because Lockheed or Exxon doesn't like the research report that we provide?...


Measurement Quote
of the Month:


"Facts are meaningless. You could use facts to prove anything that's even remotely true!"
--Homer J. Simpson


The Institute for Public Relations Forums presents the 3rd Annual Summit on Measurement, a meeting of the best and brightest minds in public relations measurement, evaluation and research Sept 28-30, 2005 at the University of New Hampshire, Durham, NH. Click here for a brochure and registration form.


New! A State-of-the Art
PR Dashboard


You know you need to measure your results
, but chances are there's never been enough money in your budget for evaluation. Until now.
KDPaine & Partners' new Do-It-Yourself Dashboard system combines a Web-based application with professional consulting to enable PR professionals to customize their own PR dashboards.
Look here for more information.


The Measurement Mall
Just can't get enough measurement? The Measurement Mall is the place to shop for all the books, Buyers' Guides, Complete Handbooks and reference material you can use right now to improve your effectiveness.