KDPaine's Measurement Standard newsletter, the newsletter of pr measurement
The international newsletter of public relations measurement from KD Paine & Partners

Vol. 5, No. 9, February 8, 2007 | To The Editor | Subscribe | Back Issues | MeasuresOfSuccess.com | Masthead | Advisory Board | Reprint Information |
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Mentioned in this issue: The Canadian PR Society, Microsoft, Thomas Jefferson, FeedBurner, Second Life, Vista, Edelman, Wal-Mart, Ketchum, CyberAlert, Fleishman, PRSA, Burson, MarketingSherpa, The Electric Sheep Company, Weber Shandwick, Bacon's, Hill & Knowlton, ATHF, and Sony.

Mar 22
MORE MEDIA ON MEASUREMENT
New:The Measurement Standard: Blog Edition!
One newsletter just couldn't contain all the thrills and excitement of PR measurement,
so we've opened a new outpost in Blogistan.

At the new Measurement Standard: Blog Edition, you'll find most of the same content as here in the newsletter, plus we'll post all those interesting research tidbits that don't quite fit into our regular issues. Bonus: It's quick and easy for readers to comment and ask questions. Check it out now.

Feb 8
THE PAINE OF MEASUREMENT
Measurement Standards: Why Can't We Decide?
We don't have standard measures because there are no standard PR programs.

We in the PR world have been jabbering on about needing measurement standards for at least the last twenty years. Despite the best efforts of the Canadian PR Society and others, we're no closer to achieving that goal...

Feb 8
PR AGENCY REPUTATION INTERACTIVE DASHBOARD
Public Relations Agency Reputation Update
PR’s reputation continues to suffer in the blogosphere.

Here's the latest update from KDPaine & Partners' on-going analysis of the blogosphere reputations of the top ten PR firms (including an interactive dashboard where you can create charts and view the data, agency by agency). New results show that recent negative coverage has eased, but there is considerably more hostility towards PR firms now than there was back in the summer...

Feb 8
CAN THIS REPUTATION BE SAVED?
Consumer Reports
Product testing organization slips up, but recovers nicely.

Consumer Reports released a report concluding that most child car seats were dangerous, but then had to recall the report after discovering that the research methodology was flawed. Ouch! It's a researcher's worst nightmare...

Feb 8
LETTER FROM THE EXPERT
Research: Key to a Seat at the Table
Jim Grunig shares evidence for the strong correlation between use of research and a strategic role for PR.
Studies are beginning to show that research is the answer to the question of how public relations can get a seat at the table, become more strategic, and serve a counseling rather than a messaging role...

Feb 8
JENNY SCHADE'S MAKING IT COUNT
Eight Brainstorming Best Practices
How to ensure super-colossal ideas.
The best brainstormings are exciting, stimulating and fun. They generate big ideas that win business. The least productive sessions are flat, anxiety-filled and frustrating. Effective brainstorming is no accident; here are eight powerful ways you can help ensure productivity...

Feb 8
THE MONTHLY MEASUREMENT MENACE AND MAVEN AWARDS
THE MAVEN:
Wayne Clough
President, Georgia Institute of Technology
Dr. Wayne Clough is a star in the field. He invests in research in all forms, from academic to market to media research. He understands that it is a powerful tool for discovery, and that in the PR realm it is invaluable for charting future strategy and evaluating outcomes. That's probably why Georgia Tech is one one of the top research universities in the nation...

THE MENACE:
Forrester Research
Forrester Research recently put out a report and accompanying case history on the ROI of blogging. The good news is that it costs $379, so with luck a lot of people won't read it. The content is truly aggravating. The ROI calculations put forth by Forrester are all about equating blogging with traditional advertising...

Feb 8
MEASUREMENT INDUSTRY NEWS
Benchmarks
PRSA and Bacon's release "State of the Profession" survey results; CyberAlert PR grants awarded; Jeffrey, Michaelson and Stacks author a new paper on volume of coverage; Big Apple Awards now include measurement; and more.

Last issue's four most popular articles:
Jan 16
THE PAINE OF MEASUREMENT
New Tools For The New Year
My public relations measurement tools wish list.

Santa was very good to me in 2006, (I love the bicycling accoutrements, and the jewelry is adorable), but what he didn't deliver are some new and better measurement tools. So here's my list for this coming Xmas, (just a little early)...

Jan 16
THE FUTURE OF MEASUREMENT
10 Measurement Visions, Predictions and Prophecies for 2007
Look out old fogies: the new generation is about to eat your lunch.
Including: #5- PR people will be forced to think in terms of their impact on the business, not just on the media or the message; #4- We will finally give up on measuring the media; and #8- By the end of 2007 we'll be sick of hearing about global warming, but at least we'll be doing something about it.

Jan 16
JIM MACNAMARA'S "MEASURING UP
"
Transparency, Not Black Box Measurement
Measurement's search for the Holy Grail is up a blind alley.
At the Summit on Measurement last year in Portsmouth, New Hampshire, discussion ventured onto black box measurement – our industry's fascination with mysterious indexes and metrics that purport to be the Holy Grail of Measurement. Some argue that any day one of these will be the saviour of public relations – a silver bullet that shows the ROI of PR and sends management into spasms of appreciative joy as they reach for their corporate check books to up their PR budget. To quote a line from the iconic Australian movie, The Castle: "Tell 'em they're dreaming."

Jan 16
YOUR MEASUREMENT READING LIST
PR Ju-Jitsu
Alan Kelly's The Elements of Influence analyzes
the moves and countermoves of PR.

This is one heck of a provocative look into the science of public relations. I can't wait to see how it is received by our industry. It's a little like any other book that takes a whole new look at some very old ways of doing things: It will probably be reviled by some, will horrify others and will eventually revolutionize a good part of our business.
Whether it's good for public relations is another question...

Dec 7
CARTOONS DRAWN ON THE BACK OF BUSINESS CARDS
by hugh macleod

gapingvoid.com


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The Measurement Standard publishes articles on public relations measurement, public relations research, public relations effectiveness and related topics.

 

Great Minds on Measurement
"Information is the currency of democracy."
Thomas Jefferson, third US president, architect and author (1743-1826)

 

Feb 8
Measurement Tip
FeedBurner's nifty tools measure traffic to your blogs, which postings are drawing traffic, and how the traffic is changing over time.
Bonus: The Electric Sheep Company is about to start a service that will give Second Life participants a way to track footfall.

Feb 8
Must-See Website
of the Moment
OK, it's brain candy, not measurement, but you'll like it: The Ad Generator pairs random ad slogans and images to create randomly profound (or not) ads. Source: Brendan Hodgson's blog.

Feb 8
Recent Measurement Blogs:
- Intelligent Measurement: Glenn O’Neil on Evaluating Advocacy Campaigns
- Shel Holtz on evaluating marketing blogs
- IABC Measurement Commons: Eric Bergman on media relations measurement
- Mike's Points: Credibility in the blogosphere
- Don Bartholomew: with Mark Weiner on marketing mix modeling
- Katie Paine on ATHF ads in Boston
And if you've just got to track recent mentions of "PR measurement," go to technorati.com. Hey, we've done it for you already, just click here!

Jan 16
Scream Marketing's
Not Dead Quite Yet
The New York Times has a great article on those ubiquitous dancing-and-distracting LowerMyBills.com ads. And adverlicio.us, "the world's largest and tastiest archive of online advertising," has a collection of the LowerMyBills.com ads, and other great Web ads as well.

Jan 16
Reprint of the Month
Measurement Malfeasance
We asked the experts: "In your experience, what types of research and/or evaluation are most frequently abused/misused? And how would you fix the problem?"


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, but chances are there's never been enough money in your budget for evaluation. Until now.
KDPaine & Partners' new Do-It-Yourself Dashboard system combines a Web-based application with professional consulting to enable PR professionals to customize their own PR dashboards. Look here for more information.