KDPaine's Measurement Standard newsletter, the newsletter of pr measurement
The international newsletter of public relations measurement from KD Paine & Partners

Vol. 5, No. 8, January 16, 2007 | To The Editor | Subscribe | Back Issues | MeasuresOfSuccess.com | Masthead | Advisory Board | Reprint Information |
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Jan 16
THE PAINE OF MEASUREMENT
New Tools For The New Year
My public relations measurement tools wish list.

Santa was very good to me in 2006, (I love the bicycling accoutrements, and the jewelry is adorable), but what he didn't deliver are some new and better measurement tools. So here's my list for this coming Xmas, (just a little early)...

Jan 16
THE FUTURE OF MEASUREMENT
10 Measurement Visions, Predictions and Prophecies for 2007
Look out old fogies: the new generation is about to eat your lunch.
Including: #5- PR people will be forced to think in terms of their impact on the business, not just on the media or the message; #4- We will finally give up on measuring the media; and #8- By the end of 2007 we'll be sick of hearing about global warming, but at least we'll be doing something about it.

Jan 16
JIM MACNAMARA'S "MEASURING UP
"
Transparency, Not Black Box Measurement
Measurement's search for the Holy Grail is up a blind alley.
At the Summit on Measurement last year in Portsmouth, New Hampshire, discussion ventured onto black box measurement – our industry's fascination with mysterious indexes and metrics that purport to be the Holy Grail of Measurement. Some argue that any day one of these will be the saviour of public relations – a silver bullet that shows the ROI of PR and sends management into spasms of appreciative joy as they reach for their corporate check books to up their PR budget. To quote a line from the iconic Australian movie, The Castle: "Tell 'em they're dreaming."

Jan 16
YOUR MEASUREMENT READING LIST
PR Ju-Jitsu
Alan Kelly's The Elements of Influence analyzes
the moves and countermoves of PR.

This is one heck of a provocative look into the science of public relations. I can't wait to see how it is received by our industry. It's a little like any other book that takes a whole new look at some very old ways of doing things: It will probably be reviled by some, will horrify others and will eventually revolutionize a good part of our business.
Whether it's good for public relations is another question...

Jan 16
MEASUREMENT INDUSTRY NEWS
Benchmarks
New Institute for Public Relations trustees; PR Newswire and Technorati link up.

Dec 7
THE PAINE OF MEASUREMENT
How Not To Lie With Statistics
It's time to turn the black box into lucite.
For far too long communications professionals -- who know a great deal about writing, pitching and the politics of business, but know little about research -- have been manipulating numbers to make themselves look good. It's time to move beyond "any measurement is good measurement" and demand that measurement be accurate and that the methodology be transparent. The days of the "black box" are over.

Dec 7
MEASUREMENT IN ACADEMIA
BMOC Stands for
"Big Measurement on Campus"

How to measure in the academic environment.

More and more educational institutions are realizing that managing their reputations is critical to their survival. You can have the best faculty in the world, but if no one knows it, you're not going to attract students. Academics are learning that in order to manage they need to measure. So PR measurement is making it onto to-do lists of communications and public affairs officers in colleges and universities of all shapes and sizes. (This article includes
Six Golden Rules, Seven Steps to Success, and How to Budget.)

Dec 7
ACADEMIC MEASUREMENT CASE STUDY
The Case of the Ignorant University
How one New England university learned a $6 million lesson on the value of measurement.
Having the right data on which to base decisions is worth every penny of its cost. The cost of not measuring is almost always higher than the cost of measurement. One New England university learned this lesson the hard way. Several years ago, both the University and the town were in desperate need of soccer fields. A University alumnus, a successful local entrepreneur, offered to donate $6 million to build them. A site was selected, town officials were notified, and the University assumed it would soon be hosting soccer tournaments.

Dec 7
JENNY SCHADE'S MAKING IT COUNT
Facts vs. Feelings
How to measure what is really important.
Some of the most frequent questions we receive from companies interested in learning more about their customers and employees are about methodology: Should we do a survey? What about focus groups? Is qualitative research really valid? And the answer is: "That depends... on what you're trying to do with the research, on the nature of your target audience and on the type of insight you are seeking..."

Dec 7
MEASUREMENT STRATEGY
To Monitor or Evaluate or Both?
Glenn O'Neil describes how measurement during the course of a project can guide your actions and make a final evaluation easier.
Many communication professionals approach PR measurement with an end game attitude -- as something that's done once a programme or project is concluded. But this is an error; PR measurement also needs to take place before and during a project.

Dec 7
CARTOONS DRAWN ON THE BACK OF BUSINESS CARDS
by hugh macleod

gapingvoid.com


© 2006 KDPaine & Partners LLC,
all rights reserved.

Read the Masthead
.

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our Advisory Board.
Look here for reprint information.
The Measurement Standard publishes articles on public relations measurement, public relations research, public relations effectiveness and related topics.

Great Minds on Measurement
"It doesn't matter how beautiful your theory is, it doesn't matter how smart you are. If it doesn't agree with experiment, it's wrong."
-Richard Feynman, physicist, Nobel laureate

 

Jan 16
Measurement Tip
of the Moment
How RSS Kills Banner Ads
Watch this great little tutorial movie from The Ronin Marketeer on how RSS feeds are making banner ads obsolete. And read Shel Holtz' blog about it.

Jan 16
Scream Marketing's
Not Dead Quite Yet
The New York Times has a great article on those ubiquitous dancing-and-distracting LowerMyBills.com ads. And adverlicio.us, "the world's largest and tastiest archive of online advertising," has a collection of the LowerMyBills.com ads, and other great Web ads as well.

Jan 16
Reprint of the Month
Measurement Malfeasance
We asked the experts: "In your experience, what types of research and/or evaluation are most frequently abused/misused? And how would you fix the problem?"

Jan 16
Keep Up With the Measurement Blogs:
Recent posts:
- Brendan Hodgson
- Intelligent Measurement
- Shel Holtz
- Angie Jeffrey
- Mike's Points
- Michael Blowers
-
new research from New Communications Review
-
Go to technorati.com and search 33 million sites for mentions of "PR measurement" during the past 20 days. Hey, we've done it for you already, just click here!
Blog references:
- A PR measurement wiki

With A Bullet:
Last Month's Top Five Most Popular Articles:

(If these articles were subscriber-only in last month's issue, you will still need a subscription to read them.)

#1: How Not To Lie With Statistics
#2: The Case of the
Ignorant University

#3: BMOC Stands for
Big Measurement on Campus

#4:
Facts vs. Feelings:
How to measure what's really important.

#5: Measurement's Empty Head: Measurement ignores the most complex part of PR.


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You know you need to measure your results
, but chances are there's never been enough money in your budget for evaluation. Until now.
KDPaine & Partners' new Do-It-Yourself Dashboard system combines a Web-based application with professional consulting to enable PR professionals to customize their own PR dashboards. Look here for more information.