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April 30th, 2003

Can this reputation be saved?

Augusta National
Golf Course:
The New Golf War

The short answer:
Augusta National
is still a course to be reckoned with.

While most of us have been following the Gulf war on CNN, the Golf War has been playing out on ESPN. The fireworks may not be quite as photogenic in this PR war, but it has featured more interesting defense strategies than the one that just ended in Takrete...

Round One: Martha Burk, the National Council of Women’s Organizations Chairwoman, wrote to Augusta National Chairman Hootie Johnson asking him to allow Augusta National, the golf club that hosts the annual Master’s Tournament, to admit women. Johnson, sounding like a throwback to the Old South, replied that Augusta would not be forced into admitting a female member “at the point of a bayonet.”
Score: Burk 1, Hootie 0.

Round Two: Burk then put pressure on the Master’s Gold Tournament advertisers to boycott the Tournament. Hootie executed a brilliant strategic move and cancelled all advertising, thus winning the undying devotion of television viewers everywhere.
Score: Hootie 1, Burk 1.

Round Three: Burk upped the ante by pressuring Tiger Woods and other players to come out on the side of equality. Woods complied, but Hootie counters by hiring a crisis communications consultant and championing the constitutional right of private clubs to admit whomever they want. Now Hootie has the Boy Scouts on his side. Score: Hootie 2, Burk 2.

Round Four: Burk orchestrates a demonstration of force, but a local judge removes Burk’s troops to a remote location. Hootie 3, Burk 2.

Opening Day Arrives. Rain delays the start of hostilities. When battle finally commences, Burk can barely muster a battalion; 75 bedraggled souls were on hand, and Burk herself was only on the battlefield for an hour. (She had to make it back to plan her next press conference.) In contrast, Hootie rallied Pat Buchanan, Gary Player and a host of other heavy hitters to come out on his side. Score Hootie 4: Burk 2.

End Game: Burk is now pressuring members to give up their membership, but the momentum has clearly been lost. We doubt we’ll see Burk’s statue falling in the streets of Augusta any time soon, but Hootie has clearly won the battle, and will probably win the reputation war. Talk around the clubhouse is that Augusta will probably admit a female member sometime in the coming year.

   

New articles
in this issue:

Articles with red arrows require a subscription:

How To Evaluate Public Relationships

Who Needs to Measure Reputation When You’ve Got Fortune? We Asked the Experts...

Sumo Wrestlers and Pivot Sales Prove PR Effectiveness

What Really Is Reputation?

Buyers’ Guide to
Reputation Indexes

Moves & Shakeouts

Articles with black arrows do not require a subscription:

The Paine of Measurement

Can Augusta National’s Reputation be Saved?

Ask Dr. Paine

The Miami Papers

Letters to the Editor

The Monthly Measurement Menace and Maven

The PR Weather Report

Measurement Events

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