Vol. 2, No. 12, March 4, 2004 | To The Editor | Subscribe | Back Issues | MeasuresOfSuccess.com | Masthead | Advisory Board | Reprint Information |

Articles in this column do not require a subscription.

Can This Reputation Be Saved?
CBS Broadcasting Inc.
Journalists seldom handle crises well. They seem to be genetically incapable of a good sound byte when you need one and look incredibly uncomfortable in front of the microphone. CBS is guilty of these sins and worse...


With A Bullet
:
Last Month's Top Five Most Popular Articles:

#1: Establishing Value:
Don't Leave Home Without It

#2: How Many Eyeballs Are Behind Your Internet Numbers?

#3: Count What Makes A Difference

#4: The Monthly Menace and Maven

#5: A Year's Worth of Reputation Analysis: How Are We Doing?


Journalists Reveal Their Measures Of Success
What makes business journalists tick? A recent Roper survey found that their most important measures of success were accuracy and increasing the knowledge of readers. Read the full results here.

 

 

 

Articles in this column require a subscription.

Happy Birthday Issue:
The Measurement Standard is Two Years Old!

—TOOLS OF THE TRADE—————————————————————————
How To Measure Analyst Relations
Including two short case studies.
When your message is the right one, a good communications program acts like a food chain: You educate key spokespeople and influencers, and your message gets consumed and reconsumed again and again down through the food chain to ultimately reach your publics through a variety of credible sources...

—WHY JOHNNY DOESN'T MEASURE———————————————————
Intuition vs. Research
He Said, She Said:
Bill and Katie slug it out
over why people don't measure.

It's not often that TMS staff have to break up a brawl in the office. But that's just what happened when Bill and Katie squared off this week on the subject of decisions by intuition vs. decisions by research. Once the feathers stopped flying and the EMTs were sent home, we managed to get a transcript of the yelling and screaming...

—TRICKS OF THE TRADE————————————————————————
Quit Whining About Your Budget
And Get Your Priorities Straight
How to make sure measurement
stays in your budget—no matter what.

For nearly two decades now we've been listening to PR people whine about how measurement got slashed from their budget: "Oh, I can't measure because the money got cut." Puh-lease, we're sick of hearing it. There is just no such thing as no budget: Budgeting is a matter of setting priorities...

—PROFESSIONAL DEVELOPMENT ————————————————————
Miami Hosts The Sizzler Salad Bar
of PR Conferences

A Preview of the 7th Annual
International PR Research Conference

Jump up immediately—do not pass go, do not consult your Daytimer—and register for the IPRRC conference...

—THE MONTHLY MEASUREMENT MAVEN AND MENACE—————————
The Maven:
Ashlee Stokes, ING DIRECT
Ashlee was asked to put together a plan to ensure that her press coverage continued to be favorable. But before she prepared the plan, she commissioned research: "Whoa, before we spend money let's see what we really need..."

The Menace:
The Bush Administration

When one of the largest and most influential organizations in our society makes a habit of misrepresenting, altering and ignoring valid research, it's an affront to rational thinkers everywhere, and it's time for The Measurement Standard to speak up.

—INDUSTRY NEWS ————————————————————————————
Moves and Shakeouts
Bacon's Express Media Monitoring, PR Newswire enhances national newsline, and corporate responsibility is measured in the U.K. and Down Under.

© 2004 KDPaine & Partners LLC, all rights reserved.
Read the Masthead
.
Meet our Advisory Board.
Look here for reprint information.

Articles in this column do not require a subscription.

The Paine Of Measurement:
Lessons From
The Dean Campaign

For those of us who were supporting Howard Dean, the day he dropped out was a dark one indeed. But out of the gloom came an incredibly valuable lesson for all of us in PR: The only thing that really matters is outcomes—in Dean's case, votes...


Measurement Quote
of the Month

"In science it often happens that scientists say, "You know that's a really good argument; my position is mistaken," and then they would actually change their minds and you never hear that old view from them again. They really do it. It doesn't happen as often as it should, because scientists are human and change is sometimes painful. But it happens every day. I cannot recall the last time something like that happened in politics or religion." —Carl Sagan


The Measurement Mall
Just can't get enough measurement? This is the place to shop for all the books, Buyers' Guides, Complete Handbooks and reference material you can use right now to improve your effectiveness.


Get Your Own
Do-It-Yourself Dashboard

A custom template program helps PR departments with small budgets measure success...


Browse Our
Back Issues

Your key to a wealth of measurement information and experience, including 16 Buyers' Guides and dozens of articles...