KDPaine's Measurement Standard newsletter
The international newsletter of public relations measurement from KD Paine & Partners
Vol. 4, No. 10, February 10, 2006 | To The Editor | Subscribe | Back Issues | MeasuresOfSuccess.com | Masthead | Advisory Board | Reprint Information |
Mentioned in this issue: Delahaye, Procter & Gamble's PREvaluate, BlackBerry, VMS, The Economist, "The Cluetrain Manifesto," MediaSense, SiteMeter, Cymfony, Mediatrak, Shel Holtz, "Lovemarks," CARMA Online, Orchestra, PRTrak's Media Prominence Index, Observer Group, Echo Research, Sunbeam, BuzzMetrics, Enron, Warnaco, WebTrends, Google Analytics and clicktraks.

Articles in this column do not require a subscription.

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Here's the perfect gift for anyone who wants to measure their relationships:
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Can This Reputation
Be Saved?

Hamas
Following last month's stunning results in the Palestinian election, Hamas has begun a major PR push to improve its reputation. Can it succeed? After years of commitment to the eradication of its neighbor Israel, and countless headlines detailing just how many people were killed or injured from its suicide bombers, Hamas is now trying to convince the world that it deserves respect, support, and most importantly, funding...
(Read the rest here, no subscription required.)


Your Free Reprint
of the Month
This article from our 8/29/05 issue is so interesting, we think you should read it even if you don't have a subscription:
Media Measurement Plays Well With Others: Four real-life adventures in how to integrate your PR measurement program with everything in your communications tool kit. (Read the rest here, no subscription required.)


Measurement Trivia
Top Ten Super Bowl Snacks Revealed! or, The fans had a big gain on that play

For us PR types, studying the impact of Super Bowl ads has become a major feature of the annual gridiron extravaganza. (The Daily Dog just published some very interesting analysis of Super Bowl ad PR.) If you're not yet sick of all this post-game media armchair quarterbacking, here's a top ten list of gorged-on goodies that just might push you over the edge...
(Read the rest here, no subscription required.)


With A Bullet:
Last Month's Top Five Most Popular Articles:

(If these articles were subscriber-only in last month's issue, you will still need a subscription to read them.)

#1: PR Agencies and Measurement
#2: How to Measure PR's Relative Effectiveness Against Advertising
#3: Top Ten Measurement Trends for 2006
#4: The Paine of Measurement:
Blogs and Measurement

#5: Developing Raytheon's PR Dashboard



You know you need to measure your results
, but chances are there's never been enough money in your budget for evaluation. Until now.
KDPaine & Partners' new Do-It-Yourself Dashboard system combines a Web-based application with professional consulting to enable PR professionals to customize their own PR dashboards. Look here for more information.


Our Back Issues are now organized by subject matter, take a look at this list:


You will need a subscription to read most of them, but you can sign up for one month for just $19.95!

The articles below require a subscription.

MEASUREMENT TOOLS
Best New Measurement Products of 2005
2005 was a year full of exciting developments for PR measurement, not the least of which are new measurement products. For this issue we've gathered nominations and awarded prizes in three categories: Best New Measurement Book, Best New Technological Development, and Best New Overall Product. May we have the envelopes please...
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ASK THE EXPERTS
A Valentine's Day Question
for the Experts

What's more important for a PR person: Love or Money?
If you could only measure one thing, would it be sales, or would it be relationships with your constituencies? We asked the experts...
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MEASUREMENT BY THE BOOK
A New Way to Measure a Company's Worth
In Performance-Based Reporting, New Management Tools for Unpredictable Times, Hans V.A. Johnsson and Per Erik Kihlstedt, have completely rethought financial reporting. After a great review of why today's accounting practices should be left behind along with all the old rules of the 20th Century, Johnsson and Kihlstedt make a very good argument for rethinking how and what we report. They then carefully walk the reader through a number of very interesting new metrics that companies can and probably should use to demonstrate success...
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ALICE BRINK'S OBJECTIVE MEASURES
Measurement Lessons from the Enron Trial
Three key reasons to forge the chain of evidence.

Houston, where I live, is all abuzz right now about the Enron trial. It is an interesting case, not just because it deals with one of America's most spectacular corporate failures, but because of the legal issues in question. Legal analysts have explained that the prosecutor's job is to forge a chain of evidence that shows what Ken Lay and Jeff Skilling knew and when they knew it. The defense, on the other hand, is tasked with trying to break as many links in the chain as possible. I see a strong similarity between the prosecutor's role and our role as public relations professionals in measuring relationships...
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JIM MACNAMARA'S MEASURING UP
The Three Critical Steps
of New Media Management

Monitoring, Analyzing and Utilizing
Despite the hype and rapid growth of new media such as blogs, podcasting and wikis, PR and corporate communications are not yet fully addressing these revolutions in communication. Engaging with new media is not as simple as starting up a blog or posting podcasts on your Web site. PR and corporate communication executives need to recognize that there are three key levels of engagement...
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THE MEASUREMENT MAVEN AND MENACE
The Maven:
Shel Holtz

With just one posting on his blog, Shel Holtz got more people talking about measurement than half a dozen seminars...
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The Menace:

We were so horrified to find the following statement on Mediatrack's Web site that we just had to award them our Measurement Menace of the Month: "We provide AVE's, as they are a legitimate and powerful measurement..."
(You must be a subscriber to read further. A one month subscription is only $19.95!)

MEASUREMENT INDUSTRY NEWS
Benchmarks
Media Monitors Buys CARMA International (Asia Pacific); HBO Exec Cheryl Procter-Rogers Becomes PRSA President and CEO; New Communications Forum 2006...
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CARTOONS DRAWN ON THE BACK OF BUSINESS CARDS
by hugh macleod

gapingvoid.com


© 2006 KDPaine & Partners LLC,
all rights reserved.

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Articles in this column do not require a subscription.

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The Paine of Measurement
If You Do Nothing Else, Track Those Click-Throughs.
What drives me nuts is that so many of the loudest voices clamoring for "New, Better, Standard, Perfect" measurement are ignoring tools already at their finger tips. Many people complain to me,"I want to use PR to increase awareness or demand for my product, but I can't afford a survey to measure the results." As if there's only one way to gauge customer response. Here's a tip: Increasingly, customers respond to something they hear by going to a Web site. What's amazing is how few people bother to track those click-throughs...
(Read the rest here, no subscription required.)


Dashboard Developments
Three New Upgrades to KDPaine & Partners' DIY Dashboard Tool

(Editor's note: The following article blatantly promotes KDPaine & Partners' DIY Dashboard measurement products. Still, we think you'll find it interesting and informative.) It's been a year since the launch of DIY Dashboard, KDPaine & Partners' convenient and affordable measurement tool that enables organizations of all sizes to easily demonstrate their public relations success. This month three new DIY Dashboard varieties debut...
(Read the rest here, no subscription required.)


How to Stay Current on Measurement Blogs:
Go to technorati.com and search 27 million sites for mentions of "PR measurement" during the past 20 days. Hey, we've done it for you already, just click here!
- Read this 2/9 article from The Economist about blogs as corporate research tools.
-Check out cocomment.com for new ways to keep track of blog comments (still in beta).
- Read this PR measurement wiki
Check in on these measurement blogs:
-
Greg Jarboe on measuring Super Bowl ad PR
- Katie Paine's blog
-
The Reputation Doctor features user-friendly reputation management advice.
Related references:
-
Our Special Issue primer on blogs and blog measurement
- The PR List: PR blogs ranked


Measurement Tip
of the Month

The Cymfony Knowledge Center
Visit this educational outpost on the Cymfony Web site for excellent resources on measurement, blogs and CGM. (Although, you might want to read this blog for a critical comment about trusting the content.)


Measurement Quote
of the Month

"There's something magnetic about a BlackBerry and a toilet."
-- Paul Normand, president of BlackBerry Repair Shop, describes an unfortunate consequence of the teleworker's always-on lifestyle: "the BlackBerry dunk."